Dental Service Pricing and Quality: An Empirical Exploration of Their Interconnectedness

The Relationship between Price and Quality Components in Dental Services: An Empirical Analysis

The study address the potential bias in estimating relationships between price and quality of dental services by accounting for service attributes' differences. It investigates correlations between prices of common dental procedures and two elements of structure and process dimensions that define quality assessments.

A regression analysis with ordinary least squares method demonstrates a significant, positive association exists between prices and an index of technical quality for restorative services provided by general practitioners even when market area characteristics are controlled. Further analyses revealed that the average price charged by general practitioners was generally lower compared to specialists for identical procedures, suggesting lesser charges with greater fluctuation.

These findings underscore the necessity to consider service differentiation, including variation in quality, when conducting empirical research involving dental service pricing. The study highlights the importance of acknowledging this complexity in pricing studies as it can lead to more accurate s about the impact of price on service quality and patient costs within the dental care delivery system.

The paper advances our understanding by presenting a comprehensive analysis that integrates market dynamics with the structure and process dimensions affecting quality perceptions, shedding light on how these factors interact through the lens of pricing strategies employed by dental practitioners across different professional specializations.

Citation: Crall JJ, Beazoglou TJ 1989. Relationships between price and two components of quality of dental services. J Public Health Dent, 493, 153-17. doi: 10.1111j.1752-7325.1989.tb02052.x

The study provides empirical evidence for the significant influence of price on perceptions and actual delivery of dental services, emphasizing the role of service quality components in these processes.

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